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Shipping & Delivery

Delivery Information​

 

We're committed to providing you with convenient and reliable delivery options.


This page outlines our delivery services within Singapore and information about order pickup, as well as details for international shipments.

1. Local Delivery Options

( Singapore )

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Same-Day Delivery

( Most Areas )​

 

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  • Cost

 

SGD $35 ( Standard delivery fee ).

*Please see 'Same-Day Delivery Conditions' below regarding potential surcharges for specific areas.

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  • Availability

 

Place your order by 5:00 PM for same-day delivery between 2:00 PM and 7:00 PM.

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  • Details

 

We aim to deliver your order promptly and reliably.

However, the exact delivery time may vary due to traffic or other unforeseen circumstances.

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Our local deliveries are fulfilled by Lalamove.

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Same-Day Delivery Conditions
 

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  • Same-day delivery is generally available for residential addresses. However, deliveries to some areas may be subject to limitations or require an additional surcharge due to location, access restrictions, or specific timing requirements.

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  • Examples of areas that may require a surcharge (which will be confirmed with you via WhatsApp before processing your order) include, but are not limited to:

    • Sentosa Island

    • Jurong Island / Tuas Industrial Zones

    • Airport Cargo Complex / Changi Airport Terminals (Non-Public Areas)

    • PSA Ports / Shipyards

    • Specific Government Buildings, Army Camps, or Secured Facilities

    • CBD addresses with restricted loading bay access or specific delivery time windows

    • Specific country clubs, remote recreational facilities, or locations along Changi Coast Walk / far East Coast Park areas (e.g., NSRCC Changi)

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  • We will confirm final delivery availability and any applicable surcharges with you via WhatsApp after you place your order.

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  • If you believe your address falls into such a category, feel free to check potential surcharges with us via WhatsApp before ordering to avoid surprises.

2. Store Pickup

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Pick up your order directly from our store and save on delivery fees.

Orders are typically ready for pickup within 1 hour during our pickup hours.

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  • Our pickup location

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Golden Landmark Shopping Complex

#02 -12

390 Victoria St. Singapore 188061

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  • Pickup hours

 

Monday to Saturday 1:00 pm - 6:00 pm

Our shop is closed on all Sundays and public holidays.

3. International Shipping

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Important Announcement: International Shipping Update
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Dear Valued Customers,

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We are currently investigating a recent issue concerning shipment damage during transit with FedEx.

 

To ensure our high standards of customer satisfaction, we have temporarily paused new international shipping orders.

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We will resume international shipping once FedEx has satisfactorily compensated affected customers.

 

We sincerely appreciate your patience and kindly ask you to check back here for updates.

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For any urgent inquiries, please contact us via WhatsApp at +65 93800196.

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4. Delivery Confirmation and Tracking

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  • After you place your order, we will contact you via WhatsApp to confirm the delivery details

( time, cost, etc. ).

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  • For both local and international orders, if tracking is available, we will provide you with a tracking number once your order has been dispatched.

5. Changes to This Policy

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  • We may update this Delivery Information from time to time.

Please refer to this page for the latest information.​

6. Contact Us

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  • For any delivery-related questions, please contact us via WhatsApp at +65 93800196

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