Privacy Policy

1. Introduction

 

Welcome to Gamesnchips.com. This website is owned and operated by DEC. We are committed to protecting your privacy and ensuring your personal data is handled securely. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, in compliance with the Personal Data Protection Act ( PDPA ) of Singapore.

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2. Information We Collect

 

We believe in data minimization. We only collect what is strictly necessary to process your purchase and arrange prompt delivery:

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• Contact & Delivery Details: Your name, delivery address ( residential, hotel concierge, or venue ), email address, and mobile number.

• Payment Information: All payments are encrypted and processed directly via secure third-party payment gateways ( e.g., Stripe / PayNow ). We never store your credit card or sensitive banking credentials on our servers.

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3. How We Use Your Data

 

We use your personal data solely for operational and fulfillment purposes:

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• Packing and dispatching your orders.

• Communicating live delivery tracking and order updates via WhatsApp or Email.

• Responding to customer inquiries, product questions, or after-sales assistance.

• Complying with Singapore legal and accounting regulations.

 

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

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4. Cookies & Third-Party Platforms

 

Our website uses cookies and standard third-party tools to ensure secure operation and smooth checkout:

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• Platform & Security: Essential cookies managed by our web host ( Wix ) to keep your cart active and checkout secure.

• Payment Gateways: Certified payment processors ( Stripe ) handling encrypted transactions.

• Analytics: Anonymous usage data ( via Google Analytics ) to help us understand site performance and improve our boutique collection.

 

For details on how our service partners manage data, please review their respective privacy policies:

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• Wix Privacy Policy

• Stripe Privacy Policy

• Google Privacy Policy​

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5. Data Protection & Retention

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We maintain administrative and technical safeguards to prevent unauthorized access, loss, or disclosure of your information. We retain order records only for as long as required to resolve warranty/support queries and meet legal and tax obligations.

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6. Your Rights Under the PDPA

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Under the Singapore PDPA, you are entitled to:

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• Access: Request details of the personal data we hold about you.

• Correction: Request corrections to any outdated or inaccurate details.

• Withdrawal of Consent: Request deletion or stop future collection of your data ( subject to active order fulfillment requirements ).

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7. Contact Our Data Protection Officer ( DPO )

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For any questions regarding your personal data, data access requests, or privacy practices:

• WhatsApp: +65 9380 0196

• Email: gamesnchips.com@gmail.com