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games n chips Singapore mahjong store logo

Terms & Conditions

Last Updated: August 2026

1. Introduction

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Welcome to gamesnchips.com, operated by DEC. These Terms and Conditions govern your access to our website and the purchase of our products.

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2. Acceptance of Terms

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By browsing our site or completing a purchase, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of the site. You represent that you are at least 18 years of age or possess legal parental/guardian consent to make a purchase.

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3. Product Descriptions & Pricing

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We make every effort to display accurate descriptions, dimensions, photos, and prices across all listings. However:

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  • Minor natural variations in acrylic shades, composite weights, or packaging print do not constitute a defect.

  • In the rare event of an inadvertent typographical error or pricing discrepancy, we reserve the right to correct the error and cancel or refund any unfulfilled orders placed under incorrect pricing.

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4. Orders & Payment

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  • All orders placed on our website are subject to stock availability and confirmation.

  • All prices are listed in Singapore Dollars ( SGD ).

  • Payments are encrypted and processed securely via authorized third-party gateways ( e.g., Stripe / PayNow ). We do not store credit card or sensitive financial information on our servers.

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5. Delivery & Logistics

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Delivery terms are governed by our Delivery Information policy:

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  • Estimated delivery timings are subject to external traffic, weather, and courier dispatch schedules.

  • Deliveries are coordinated via on-demand couriers to your home, hotel concierge, or designated venue.

  • Surcharges for non-lift walk-ups ( stair carry ) or secured zones will be communicated and confirmed via WhatsApp prior to driver dispatch.

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6. Returns, Replacements & Final Sale

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All purchases are subject to our Return & Replacement policy:

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  • Products are sold on a final sale basis. We do not offer cash refunds or exchanges for change of mind once an order has been confirmed or dispatched.

  • Verified delivery damages or manufacturing defects reported via WhatsApp within 24 hours of delivery are eligible for a 1-to-1 replacement or replacement parts.

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7. Intellectual Property

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All content on this website, including photography, branding, graphics, product copy, and design layouts, is the exclusive intellectual property of DEC ( operating as gamesnchips ). Reproduction, redistribution, or commercial use without prior written consent is strictly prohibited.

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8. Limitation of Liability

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To the maximum extent permitted by the laws of Singapore, DEC ( gamesnchips ) shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our website or products after safe delivery handover.

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9. Governing Law & Jurisdiction

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These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

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10. Contact Us

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For any inquiries regarding these Terms and Conditions:

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